Frequently Asked Questions
Everything you need to know about Mane hair care, tools, and your shopping experience.
Are Mane products safe for color-treated or chemically treated hair?
Yes, all Mane products are formulated to be safe for color-treated, chemically treated, and keratin-treated hair. Our formulas are sulfate-free and designed to maintain hair health and vibrancy.
What is your return policy for hair tools and accessories?
We offer a 30-day return policy for most items. Hair tools must be returned in their original packaging and in like-new condition. Please note that for hygiene reasons, certain hair accessories may be final sale.
Do you ship internationally?
Currently, Mane ships to the United States, Canada, and select international locations. Shipping costs and delivery times vary by destination and will be calculated at checkout.
Are your products cruelty-free?
Absolutely. Mane is committed to ethical beauty. We do not test our products or ingredients on animals, and we ensure our suppliers adhere to the same cruelty-free standards.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number on our website or the carrier's portal to see real-time updates on your delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Afterpay for eligible orders.